In the current system, customers lack visibility into the journey of their batched orders, leading to confusion and uncertainty. Customers may wonder about the progress of their order, especially when the courier makes stops at other restaurants to pick up additional orders for different customers. This lack of transparency can result in dissatisfaction and inconvenience.

Display a warning message on the customer’s order tracking page or mobile app, notifying them that their order is the next stop after the ongoing delivery. This message will ensure that customers are aware of the current situation and can anticipate the estimated arrival time of their order.